At Buckeye Community Health Plan, you are our top priority day in and day out. We realize sometimes questions slip your mind when dealing with one of our healthcare professionals. Now, when that happens, you can search for answers anytime of the day on Krames Online, an up-to-date patient education resource. With access to more than 4,000 health and medication topics, Krames Online gives you and your family the ability to find answers to most questions, both big and small. Click on this link to start a search!

Your Primary Care Provider (PCP)

Your PCP will work with you to direct your healthcare. Your PCP will do your regular check-ups and shots (including adult physicals) and will treat you for most of your routine healthcare needs. Visits to your PCP are not limited. If needed, your PCP will send you to other doctors (specialists) or admit you to the hospital.

Extra Services and Benefits

Buckeye offers the following extra services and benefits to its members. For more information on these services, check the information in the Member Handbook or call Member Services at 866-246-4358 (TTY 800-750-0750):

• Transportation:
  As an extra benefit, Buckeye offers up to 15 round-trip visits (30 one-way trips) per member per 12-month period to covered healthcare/dental appointments, WIC appointments, and redetermination appointments with your CDJFS caseworker. Call TMS 48 hours (two business days) in advance at 866-531-0615 to schedule transportation.
• Vision Services:
  Buckeye provides annual eye exams for children AND adults. We also offer an expanded selection of eyeglass frames (a wider selection than what is available with fee-for-service Medicaid).  Buckeye also provides $50 toward the purchase of contact lenses, per member per year, and $50 toward the contact lenses fitting fee your vision provider charges, per member per year (not covered by Medicaid fee-for-service). Effective January 1, 2012.
• Dental Services:
  Buckeye’s dental services include two adult periodic oral exams and cleanings per year (more than what is available with fee-for-service Medicaid).
• Start Smart For Your Baby:
  Start Smart for Your Baby is our special program for women who are pregnant. In this program, members can earn up to $200 on a CentAccount pre-paid Mastercard^® for going to pre-natal, postpartum, and well-baby visits for the first 15 months of life. To be eligible, a pregnant woman must enroll before the third trimester.
• ABD Be Well! Program:
  Buckeye’s ABD members can take part in a special member-only program called “Be Well!” This program offers rewards for being active in your healthcare. In this program, you can earn up to $175 on a CentAccount pre-paid Mastercard^® for seeing your doctor for these annual wellness services (Flu Shot – $50; Physician Exam with your PCP – $25; Dental Exam – $25; LDL-C Cholesterol Screening – $25; Mammogram – for women – $25; Annual Diabetic Eye Exam – for diabetics – $25) in each calendar year that you are a Buckeye member. (NOTE: This program applies once per member per calendar year, and stated information is effective January 1, 2012).
• Ronald McDonald House:
  Buckeye Community Health Plan will cover stays for one room (when available) at the Columbus, Ohio-based Ronald McDonald House for parents/guardians of CFC children/members who are receiving approved critical healthcare services at Nationwide Children’s Hospital, in Columbus. (Note: Limit stay of 30 days per year.)

Want to find out more information on our programs and services? Visit the Stay Healthy section for a complete listing.