QI Program Description
Phone Numbers
Member Services
Welcome MembersThank you for choosing Buckeye Community Health Plan. We take your trust seriously, and give the highest priority to providing outstanding customer service. Buckeye is sensitive to our members' cultural needs. We are also committed to working in partnership with our extensive network of doctors and hospitals to help members “Grow Healthy. Stay Healthy.” That partnership helps us to make sure members get the care they need. We also support healthy lifestyles by sponsoring and taking part in local health fairs; offering transportation to all medical appointments – at no charge to members; providing our Start Smart prenatal program; and making nurses and local outreach workers available to those with special needs.
If you are eligible for Ohio Medicaid, you and/or members of your family may receive health care benefits through either the Covered Families and Children (CFC) program (including Healthy Start and Healthy Families) or the Aged, Blind, or Disabled (ABD) program. CFC Medicaid consumers include families, children up to age 19, and pregnant women. ABD Medicaid consumers include adults age 65 and older and Ohioans who are blind or disabled at any age.
On our website, you will see some information marked either for CFC or ABD. Some information may be different, depending on which Ohio Medicaid program you receive. If you have any questions, or you are not sure if you are a CFC or ABD member, please call Buckeye’s member services at (866) 246-4358 TTY (800) 750-0750 and we will be happy to help you.
(866) 246-4358
TTY: (800) 750-0750Hours
7 A.M. to 7 P.M. EST
Monday through FridayMembers: If you can’t reach your doctor after office hours, weekends or on holidays, please call NurseWise at (866) 246-4358.
Resources
Member Handbooks
Newsletters
Member Resources
Medicare Advantage Materials
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Information and results related to Buckeye’s 2013 Quality Improvement Program Description are available for review upon request.
Buckeye Community Health Plan